Frequently Asked Questions

Everything you need to know about our process, pricing, and technology.

General & Getting Started

HomeOps is an AI transformation practice for home service businesses. We audit your operations, build a roadmap, and implement production-grade systems that actually work. The AI is the sizzle, but the real value is fixing the foundational problems that most businesses don't even realize they have.
No. We are a transformation partner, not a software vendor. We build custom infrastructure that connects your existing tools. You don't learn new software. Your systems just start working the way they should.
Most dev shops are order-takers. You tell them what to build, they build it. That's fine if you know exactly what you need. But most businesses don't. We work more like a fractional CPO. We'll push back on bad ideas, recommend better approaches, and own the outcome. We're not here to hammer tickets. We're here to make sure what we build actually solves the problem.
Most clients are fully live in 2–4 weeks, depending on complexity and the tools you're using. Starter packages may be faster.
On our discovery call, we review your workflows, team size, existing tools, and bottlenecks. We then recommend the package that will produce the fastest ROI with the least friction.
No. HomeOps works with your existing systems—ServiceTitan, Housecall Pro, Jobber, Service Fusion, Salesforce, HubSpot, Attio, and more. We connect AI to your current tools instead of forcing you to switch platforms.
Yes. We use secure, industry‑standard systems. Your data stays inside your tools and is encrypted in transit. We don’t store your customer information outside your environment.
No — they make your existing team more efficient. AI handles repetitive admin tasks, so your staff can focus on jobs, customers, and revenue‑driving work.
Just book a discovery call. We'll identify opportunities, mapping quick wins and long‑term automation value.

You receive:

  • A recommended package tier
  • A scope outline
  • A proposed timeline
  • Your custom quote

Once accepted, we begin building immediately.

Most clients see measurable improvements within the first 1–2 weeks of going live.
Yes — each engagement includes training sessions and video walkthroughs so your staff feels confident using everything.

Capabilities & Integrations

Whenever a lead comes in—from your website, ads, SMS, Facebook, or phone—the system:

  1. Responds instantly
  2. Collects job details
  3. Qualifies the lead
  4. Books the appointment (if your software supports scheduling)
  5. Sends the info directly into your CRM or dispatch platform
Absolutely. You’ll never miss a lead again. The system runs 24/7/365.

Your techs can submit:

  • Photos
  • Typed notes
  • Voice memos

The system turns them into a clean, branded estimate automatically—often in under 5 minutes.

We integrate with:

  • ServiceTitan, Housecall Pro, Jobber
  • Service Fusion, FieldPulse, Workiz
  • Zoho, HubSpot, Attio, Salesforce
  • Custom tools via API

If you don’t see your software here, we can likely still integrate it.

Common examples:

  • Job status updates & Review requests
  • After‑job check‑ins & Compliance docs
  • Technician timesheets & Inventory logging
  • Customer onboarding flows
  • Recurring service reminders & Route optimization
Yes. Every business is different, and every automation is tailored to your workflow, software stack, and service model.

Pricing & Technical

All pricing is custom. Most clients fall into:

  • Starter: 2–3 core automations
  • Growth: 5–7 automations + comms
  • Pro: Full operational automation
Yes — every package includes ongoing support, with Priority Support available in Pro.
No. Pricing is based on automation scope, integrations, and complexity — not team size.
We implement fallback logic that flags confusing inputs, requests clarification, or routes conversations to a human when needed.
Yes — professional, friendly, casual, or anything in between.
Yes. We support Twilio, RingCentral, ServiceTitan Phones, and most VoIP/SMS providers.

Common Questions

It’s the use of artificial intelligence to automate scheduling, dispatching, estimates, customer communication, and admin tasks for HVAC, plumbing, electrical, landscaping, and other field service businesses.
AI speeds up lead response, increases booking rates, reduces manual admin time, and improves customer satisfaction — all of which lead to higher revenue and lower overhead.
  • HVAC, Plumbing, Electrical
  • Roofing & restoration
  • Landscaping & lawn care
  • Pest control & Cleaning
  • Any service company with recurring admin work
Not at all. HomeOps handles everything end‑to‑end. Your team will simply use the automations we put in place.

Still have questions?

Book a discovery call and we'll walk through what's possible for your business.

Book Discovery Call