Hiring an Office Manager vs. AI: The $60k Question

Your business is growing. You’re drowning in paperwork. The natural instinct is: "I need to hire someone."

But before you post that Indeed ad, let’s look at the real numbers.

The True Cost of a Human

You might think, "I’ll pay them $20/hour." But $20/hour is just the tip of the iceberg.

And that assumes they show up, don’t quit in 3 months, and actually do the work.

The Cost of AI Automation

Now, let’s look at building a "digital employee" stack (CRM + AI Phones + Email Automation).

Savings: $52,000+ per year.

What Humans Should Do vs. What Robots Should Do

I’m not saying "never hire." Humans are amazing at:

• Empathy and complex problem solving.
• Building relationships with key accounts.
• Managing technicians.

Robots (AI) are amazing at:

• Answering the phone at 2 AM.
• Sending the same invoice 500 times without a typo.
• Scheduling appointments instantly.

The Hybrid Model

The smartest contractors don’t replace people; they give them superpowers.

Instead of hiring an admin to answer phones and type data, automate the busy work. Then, if you still need help, hire a higher-level Operations Manager who can focus on strategy, dispatching, and growing the business—not data entry.

Don’t pay $60k for data entry. Pay $6k for software, and keep the profit.

See the side-by-side comparison for your specific business size with our HomeOps vs Hiring Admin tool.