The "Bad Data" Tax: The Cost of Sloppy Intake

Garbage in, garbage out.

It’s the oldest rule in computing, but it’s killing your service business.

When your CSR (or your bot) takes a call, they are entering data that triggers a chain reaction.

• Wrong zip code? Routing breaks.
• Wrong job type? Wrong tech sent.
• Missing phone number? No appointment reminder sent.

The Cost of a Typo

A single data entry error costs you about $50-$100 to fix.

• Dispatcher has to call customer back.
• Tech drives to wrong address.
• Parts aren't ordered.

If you have 10 errors a week, that’s $25,000/year wasted on fixing mistakes.

The Solution: Enforced Logic Forms

You need intake forms that fight back.

Don't let a human (or a bot) just "type notes." Use Enforced Logic.

What it looks like:

• Field: "Job Type"
• Selection: "Septic Pump Out"
• Logic: IF Septic Pump Out is selected, THEN "Last Pump Date" field becomes MANDATORY.

The system literally refuses to create the job until the critical data is entered.

Standardization = Speed

When data is perfect:

1. Dispatch is automatic. (Zip code always matches zone).
2. Parts are ready. (Model number always captured).
3. Marketing works. (Email address always valid).

Stop letting sloppy data slow you down. Build rails for your team.

Download our 30-Day Roadmap to see how to structure your data.